Privacy Policy

Introduction

Bloq Hoardings Ltd is committed to protecting your privacy and handling your personal data responsibly and transparently.

This Privacy Policy explains how we collect, use, store and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all personal data we hold, whether collected through our website, email, telephone or during the course of our business activities.

Who we are

Bloq Hoardings Ltd is the data controller responsible for your personal data. Company number: 16724979.

Registered office: Unit B, Seacroft Industrial Trade Park, Coal Road, Leeds, LS14 2AQ

Email: info@bloqhoardings.co.uk

Bloq Hoardings Ltd supplies and installs internal, external, PVC and fire-rated hoarding systems, including branded hoardings and vinyl graphics, primarily to businesses and organisations across the UK.

What data we collect

We operate on a business-to-business (B2B) basis and only collect personal data that is necessary to carry out our services. Data is collected under legitimate business interests, contractual necessity or consent.

This may include:

• Name
• Job title
• Company name
• Business email address
• Business telephone number
• Business postal address
• Company bank account details (held only where necessary for processing refunds or account transactions)

When you use the enquiry form on this website, we also collect the project details you choose to give us: the service required, fire rating, approximate dimensions, site location, a description of your requirements and any drawings or files you attach.

We do not accept card payments and do not store credit or debit card details.

We do not intentionally collect sensitive personal data or information unrelated to your professional role.

How we use your data

We only use your personal data where there is a lawful basis under UK GDPR, including legitimate interests, contractual necessity, legal obligation or consent.

Your data may be used to:

• Respond to enquiries and requests
• Provide quotations and deliver services
• Manage contracts, invoicing and accounts
• Communicate with you about ongoing projects or services
• Send relevant business communications or marketing where there is a legitimate interest or where consent has been provided (you may opt out at any time)

Lawful basis for processing

Our lawful bases for processing personal data include:

• Legitimate interests – for responding to enquiries and maintaining business relationships
• Contractual necessity – where processing is required to deliver services
• Legal obligation – for accounting and tax purposes
• Consent – where required for marketing communications and for non-essential analytics cookies

What we do not do with your data

We will never:

• Sell or rent your personal data
• Share personal data for unrelated third-party marketing
• Send marketing emails without a clear and simple unsubscribe option

Third-party services and data transfers

We use trusted third-party service providers to operate our website and business. These providers may process personal data on our behalf only where necessary and in accordance with data protection laws. They include:

• Website hosting: Cloudflare, Inc.
• Enquiry handling and CRM: GoHighLevel
• Website analytics: Microsoft Clarity (Microsoft Corporation), only if you accept analytics cookies
• Email platforms and other IT service providers

Some providers may process data outside the UK or European Economic Area (EEA). Where this occurs, appropriate safeguards are in place, such as UK-approved standard contractual clauses.

How we protect and store your data

We use appropriate technical and organisational measures to protect personal data, including secure systems, access controls and reputable IT service providers.

Personal data is retained only for as long as necessary for the purposes for which it was collected, including legal, contractual and accounting requirements. Website enquiries that do not lead to work are kept for 12 months from our last contact and then deleted. Financial and contractual records are typically retained for up to six years.

Cookies

Our website uses cookies and similar technologies to ensure it functions correctly and to analyse website performance.

This includes an essential item that remembers your cookie choice, and non-essential analytics cookies from Microsoft Clarity. Analytics cookies are only set if you click "Accept" on our cookie banner. If you click "Reject", no analytics or tracking cookies are set.

You can change your choice at any time using "Cookie settings" in the website footer, or manage and delete cookies through your browser settings. Full details are in our Cookie Policy.

Your rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data where applicable
• Object to or restrict processing
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113

To exercise your rights, please contact us using the details below.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: info@bloqhoardings.co.uk

Bloq Hoardings Ltd, Unit B, Seacroft Industrial Trade Park, Coal Road, Leeds, LS14 2AQ

© Bloq Hoardings Ltd – Privacy Policy. Last updated: February 2026.